Frequently asked questions
We've answered everything you might be wondering before you start. Can't find your question here? Message us on WhatsApp.
About the service
The full design and development of your website, built around your brand, colors, copy, and images. What each site includes depends on the package (Esencial, Captación, Pro, Reservas, or A medida); you can see the details on the packages page. The first year of your domain is included, subject to name availability.
We talk about your business over WhatsApp or the contact form, quote the package that fits best, build your site around your brand and content, and publish it.
Not at all. We handle the entire technical process. All you need is your business info — copy, photos — and your brand preferences. We take care of the rest.
Yes. In the work examples section you can browse sites for different types of businesses. You can also message us on WhatsApp and we'll share more examples.
Pricing and payments
Payment method and schedule are agreed with you when we quote, before work starts. Message us on WhatsApp and we'll walk you through the options.
The first year of your domain is included, subject to availability of the name you choose. Hosting costs $120 USD per year. From the second year on, domain renewal is around $15 USD per year (it may vary by registrar).
Yes. If you need more sections or features than a package includes, we talk it through and adjust the quote before development starts.
Payment and cancellation terms are agreed with you before work starts. If you have questions, message us on WhatsApp and we'll explain them.
Process and timelines
It depends on the package and how soon we have your content (logo, copy, photos). Every site is built specifically around your brand, so the timeline is confirmed when we quote.
The included revisions are defined in your quote, according to the package. A "round" is a consolidated list of changes sent in a single message or document.
With the Pro package or higher you can change prices, services, and photos yourself from your private panel. For other changes, message us on WhatsApp and we'll quote them based on their scope.
Technical and SEO
Absolutely. Every site we build is designed mobile-first, meaning it adapts perfectly to any screen size — phone, tablet, and desktop.
We include basic technical SEO: meta tags, proper heading structure, optimized images, and a sitemap. If you need advanced SEO, just ask.
Yes — we optimize every image, use modern formats (WebP/AVIF), host on servers with solid connectivity, and follow performance best practices. We aim for an 85+ score on Google PageSpeed.
The Pro package (and higher) includes analytics set up for Facebook and Google, so you can measure the results of your advertising. If you need to connect other tools, just ask.
Post-launch support
Your site keeps running normally. For content changes or updates, message us and we'll quote them based on their scope, or make them yourself from your panel if you have the Pro package or higher.
With the Pro package or higher, yes: you get a private panel to change prices, turn services on or off, and swap photos. On the other packages, send us the changes and we'll quote them.
If your site is on our managed hosting, we handle monitoring and restoration. If you're on your own hosting, we provide technical support to diagnose and resolve the issue as fast as possible.
Got another question?
Message us on WhatsApp and we'll get back to you in under an hour during business hours.